Privacy Policy

Last Updated: November 14, 2024

At +31 20 555 0123, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy legislation.

1. Data Controller Information

Verde Vista is the data controller responsible for your personal data. You can contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, and postal address when you communicate with us or use our services.
  • Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies.
  • Transaction Data: Payment details, purchase history, and billing information.
  • Marketing Data: Your preferences for receiving marketing communications.
  • Third-Party Data: Information from social media platforms and other third-party sources with your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: To fulfil our contractual obligations to you.
  • Consent: Where you have given specific consent for certain processing activities.
  • Legitimate Interest: For business operations, fraud prevention, and service improvement.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Vital Interests: To protect your vital interests or those of others.

4. How We Use Your Information

Your personal data may be used for:

  • Providing and managing our products and services.
  • Processing payments and managing your account.
  • Responding to your questions and requests.
  • Improving website functionality and user experience.
  • Sending marketing communications (with your consent).
  • Complying with legal obligations and preventing fraud.

5. Information Sharing and Disclosure

We may share your personal data in the following situations:

  • With service providers acting as data processors on our behalf.
  • To comply with legal obligations, court orders, or regulatory requirements.
  • With professional advisers such as lawyers and accountants.
  • In the event of a business sale, merger, or acquisition.
  • With your explicit consent for specific purposes.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods vary depending on the type of data and purpose of processing.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data we hold.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data in certain circumstances.
  • Right to Restrict Processing: Request limitation of processing in certain cases.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes.
  • Right to Withdraw Consent: Withdraw consent for processing activities that require it.

To exercise these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the Internet is completely secure.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience and analyse website traffic. For detailed information about our use of cookies, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend that you review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we discover that we have collected such information, we will take steps to delete it promptly.

13. Data Protection Officer

If you have questions about data protection, you can contact our Data Protection Officer at: [DPO contact details if applicable]

14. Complaints and Supervisory Authority

If you have concerns about our processing of your personal data, you have the right to lodge a complaint with:

  • Autoriteit Persoonsgegevens (Dutch DPA)
  • Website: autoriteitpersoonsgegevens.nl
  • Phone: +31 70 888 8500

15. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes through our website or by email where appropriate.

16. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

  • Email: [email protected]
  • Phone: +31 20 555 0123
  • Address: Herengracht 450, 1017 CA Amsterdam
Important Note: This Privacy Policy complies with the General Data Protection Regulation (GDPR) and Dutch privacy legislation (Algemene Verordening Gegevensbescherming - AVG). For specific legal advice regarding data protection compliance, please consult with a qualified legal professional.